From the very first text, phone call and webinar this company has been nothing but upfront, honest and very professional. I expected to wait at least 2 weeks for installation but to my surprise we got in 2 days later and Erik was in my house by 830am and out before 4pm. Erik H was OUTSTANDING! called to let me know when he would arrive and was on time! Her explained everything he was going to do, showed us everything, and asked if we had any questions. He was kind, curiosity, and did outstanding working. When the job was done there same day we were very pleased. Our water was off just a short period! He cleaned after himself and went over everything when he was done! I HIGHLY recommend Erik H and Express Bath of Mobile! Thanks to Rob as well, our salesman, he was very knowledgeable and gave me all the information I needed to make the decision! We also met Matt the mgr which was also a very nice guy! Thanks to all these guys we are pleased and when im ready for the 2nd bath remodel I WILL be calling yall back!